Help
Course Support Service
Do you have urgent questions relating to your Course?
The Course Support Service can answer any general course inquiries, for example around Moodle, attendance or other UAL policies.
You can contact the team via the phone number below or by emailing your local Course Support Administrator.
Contact us by telephone
+44 (0) 20 7514 8008 (Monday-Friday from 10am-4pm).
(Please note, for advice on submissions, contact your Programme Administrator)
Digital learning contacts
Contact your college digital learning team
For help and advice on using any of our UAL Digital learning platforms (Moodle, Miro, myblog, workflow, Padlet).
CCI - cci.digitallearning@arts.ac.uk
CCW - ccwteachinghub.myblog.arts.ac.uk
CSM - learnteachcsm.myblog.arts.ac.uk
Moodle
If you are experiencing technical problems with Moodle, please log into My Support and raise a support ticket.
Give us as much detail as possible, and we will aim to help you as quickly as we can.
IT Services
Are you having problems with things like UAL login details, Office 365, Multi-factor authentication?
Visit our support site for information on common technical problems and to raise a support request via MySupport.